A 99.9% Server Uptime
The main advantage of building your own web hosting system is that you don’t have to be worried about compatibility issues – you configure a particular set of software tools in such a manner so as to be compatible with a specific set of hardware parts. The result is something even more stable and reliable, because there are much less potential risks of failure. We have built our cloud hosting system atop tried and tested hardware elements as well as a strongly modified version of Security–Enhanced Linux in an attempt to set up an incredibly riskless environment for your own sites.
Because of this, with each of our Linux web hosting services plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is important that you also set up your own network infrastructure. That’s why we built a custom–configured internal network in each one of our data center facilities. Based on premium–quality Juniper routers and switches, our internal network allows for hair–raisingly fast data transmission speeds and is completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, irrespective of which web hosting service you’ve opted for.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to curtail all potential risks with our cloud hosting packages and although our company provides exceptional support, there are cases when the customer is simply not satisfied with what we have to offer. Or he needs to upgrade to a more robust web hosting service, like a virtual private server or a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not happy, we will give you a reimbursement.
24/7 Technical Support
We have attentively chosen each single member of our 24x7 support department so that we can offer you the best possible support service that you can get. Each one of our customer service technicians has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they’re at your disposal 24x7 – you can reach them whenever you want and they will respond as quickly as possible.
Their average ticket response time is well under twenty minutes, whereas with other hosting distributors you need to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to in under sixty minutes.