Customer Support Channels
A 1–hour Response Guarantee
Offering superior quality support prompt is our top priority, so we support each Linux web hosting services plan with a 1–hour ticket response warranty. As soon as you post a ticket or drop an e–mail, our client help and support crew will try all they could do to offer the most satisfactory solution to your situation and to supply you with advice in a timely fashion.
A Top–quality Support Service
Our customer assistance service is provided by a team of educated technicians who definitely are ready to reply to your inquiry promptly. You can get hold of the tech support team crew by starting a customer assistance ticket from your Website Control Panel or by submitting us an email. On business days, you may also contact us on the phone or make use of the online chatting option.
An Intuitive Help Section
Your Domain Ninja’s Control Panel features a complete knowledge base that’s integrated into all parts. In each area, you will find a Help button that will load for you a variety of step–by–step online classes on how to make use of a certain feature or complete a selected action. In addition, we have produced guide movies to make sure you get a better idea of the Control Panel’s interface.