Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our client support staff is online nonstop to take care of all of your current service requests. Each ticket you send out to us is going to be responded to within no more than one hour. If your issue requires the aid of an admin, we will forward the ticket to the technician on shift and will inform you that the problem is under control.

  • Top quality support service
  • Expert Client Assist Service

  • We offer round the clock tech assistance by using a ultra–fast ticketing platform included in your Control Panel. You can email us whenever you want about any of the software packages that come pre–configured on the virtual server, this includes the desired OS, the server admin panel and our in–house produced Website Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Website Control Panel that is offered absolutely free with your VPS provides you with an incorporated knowledge base. You’ll find a bunch of extensive how–to articles and a collection of step by step video lessons that display all the necessary site control responsibilities. You can find them by clicking the Help or Video control keys in the top right part of each Control Panel section.