1 hour ticket response
Prompt support is our most essential priority and that’s why we’ve got a team of qualified client support engineers who will be happy to offer a quick reply to any question that you may possibly have. Just submit your technical support ticket from your Website Control Panel and we’ll respond within 1 hour at the latest. Actually, we work hard and aim for a twenty–minute customer support ticket response time.
A Topflight Tech Support Service
Our customer support staff members possess enormous experience in the Linux web hosting services niche and are accomplished enough to find a rapid answer to your problem. If, however, the case at hand is not within the competence of a customer support engineer, the technical support ticket will be sent to a developer or system administrator for additional investigation.
An Easy–to–Navigate Help Section
In the Website Control Panel you will find an easy–to–navigate Help section where you can find quick tips on how to use our hosting services. You can get the answers to your queries in our F.A.Q. section, find more information in the web hosting account management articles or check out the educational video tutorials.