Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the intuitive Help section integrated into our Website Control Panel. It offers an ever–increasing repository with commonly asked questions and comprehensive educational articles compiled by our competent technical support team.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually display how to take care of a common issue associated with your Linux web hosting services account. You’ll find the video lessons in the Help Center.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 customer support service and feature a sixty–minute response time guarantee. Our experienced support engineers will be at your disposal 24–7–365 and will fix any problem that you might run into within less than 60 minutes after the customer support ticket submission. In the majority of cases, a response will be given to you in less than 20 minutes.