Phone Support in Web Hosting
If you decide to employ one of our Linux web hosting services, you can connect with our customer support team over the telephone for 14 hours a day. We can assist you in choosing the perfect plan for your sites since we are aware that it is better to discuss these issues with a live person. If you already have an account, we are able to assist you with all sales/billing questions as well as general matters, even with some technical situations which don't require too much time or escalation to an administrator because it will be better to open a ticket for time-consuming problems in order to have the communication in a single place. We have telephone numbers in the US, the United Kingdom and Australia, so you're able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Hosting
The support services forall the semi-dedicated server plans that we provide feature live phone support for 14 hours every day. If you wonder which plan is appropriate for your web sites, you want to find out more about a plan's features or you need any other kind of info on our services, you'll be able to call any of the local telephone numbers that we have in the United States, the UK and Australia and our support agents will help you. If you already own an account, you are able to get in touch with us about general and sales issues, although we are usually able to help with a large number of tech issues as well. For entirely technical problems you'll need to use our built-in ticketing system where the communication between you and our tech support crew will be in 1 place, which is the best option if the trouble requires more time to be dealt with or it has to be escalated to our sysadmins.